Terms & Policies

Terms & Conditions

About These Terms

Posádh ("we", "us", "the Company") provides wedding post box hire services across Ireland. These terms govern all bookings made with us. By confirming a booking you agree to these terms in full. Please read them carefully.

Booking & Deposit

A non-refundable deposit is required to confirm your booking. The deposit amount will be stated in your quote. The remaining balance is due no later than 14 days before your event date. Payment details will be provided with your quote. Your date is not held until your deposit is received and confirmed.

Cancellation Policy

Cancellations must be made in writing by email. The following charges apply based on the notice given before the event date:

• More than 60 days: deposit only is forfeited
• 31–60 days: 50% of the total hire fee is due
• 30 days or fewer: 100% of the total hire fee is due

We understand that circumstances can change. If you need to postpone rather than cancel, please get in touch and we will do our best to accommodate a new date, subject to availability. A postponement is not guaranteed and is at the Company's discretion.

Delivery & Collection

We will agree a delivery window with you in advance, typically the evening before your wedding day. A responsible adult must be available to accept delivery at the agreed venue. Collection will take place the morning after the event, or as otherwise confirmed in writing.

We require safe, reasonable access to the venue for both delivery and collection. If access is not available as agreed, additional charges may apply. Hire items remain the property of Posádh at all times.

Care of Hire Items

You are responsible for the safety and condition of all hire items from the point of delivery until they are collected. Items should be kept in a safe indoor location when not in use and should not be exposed to extreme weather conditions unless specifically agreed.

Please do not attempt to repair, paint, or otherwise modify any hire item. Items should only be moved by competent adults and with reasonable care given their weight.

Damage, Loss & Theft

Any damage, loss, or theft of hire items during the hire period will be charged at the Company's assessed cost of repair or replacement. You will be notified of any such assessment within 7 days of collection. You agree to reimburse the Company for any such costs promptly on demand.

Limitation of Liability

Our total liability to you in connection with a booking is limited to the value of the hire fee paid. We will not be liable for any indirect or consequential loss, including loss of enjoyment, loss of earnings, or any other economic loss arising from a booking.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Irish law.

Force Majeure

Neither party will be in breach of these terms for any failure or delay in performing obligations caused by circumstances beyond their reasonable control, including extreme weather, illness, or other unforeseen events. We will notify you as soon as reasonably practicable and will work with you in good faith to find a suitable alternative arrangement.

Governing Law

These terms are governed by the laws of Ireland. Any disputes will be subject to the exclusive jurisdiction of the Irish courts.

Privacy Policy

Data Controller

Posádh, Ireland. For any data-related queries, please contact us at email@address.com.

What Data We Collect

When you submit an enquiry or contact form on our website, we collect the personal information you provide, which may include your name, email address, phone number, wedding date, and venue details. We only collect what is necessary to respond to your enquiry and administer your booking.

How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiry and provide a quote
• To administer your hire booking and communicate about your event
• To send you invoices and payment confirmations
• To comply with our legal and accounting obligations

We will not use your data for marketing purposes without your explicit consent, and we will not sell or share your data with third parties.

Legal Basis for Processing

We process your data on the following bases: (a) your consent, given by submitting a form on this website; (b) the performance of a contract, where a hire booking is confirmed; and (c) our legitimate interest in responding to enquiries from potential customers.

Data Retention

Enquiry data where no booking results will be retained for 12 months and then deleted. Booking records, including invoices and correspondence, will be retained for 6 years in line with Irish Revenue requirements.

Your Rights

Under the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts, you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate data
• Request erasure of your data (subject to legal retention requirements)
• Object to or restrict our processing of your data
• Request a portable copy of your data
• Withdraw consent at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, please email us at email@address.com. We will respond within 30 days. If you are dissatisfied with our response, you may lodge a complaint with the Data Protection Commission at dataprotection.ie.

Third-Party Services

We may use Google Analytics to understand how visitors use our website (see Cookie Policy below). Google Analytics is configured to anonymise IP addresses and we do not share any personally identifiable information with Google.

Cookie Policy

What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to site owners.

Cookies We Use

Session cookies (essential) — These are temporary cookies required for basic site functionality, such as maintaining your cookie preference during a browsing session. They are deleted automatically when you close your browser and do not require your consent.

Analytics cookies (optional) — With your consent, we use Google Analytics to collect anonymised information about how visitors use our site, including pages visited and time on site. This helps us improve our website. No personally identifiable information is collected. Analytics cookies are only set if you accept cookies via the banner on this site.

Managing Cookies

You can update your cookie preference at any time using the section below. You can also manage or delete cookies via your browser settings. Please note that restricting all cookies may affect the functionality of this and other websites.

For more information on managing cookies, visit aboutcookies.org.

Cookie Preferences

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